International Support Technician F/M

Presentation of the company

The DEF Network is an international network of companies that are experts in fire safety, providing its products and services for projects of any complexity. Fire detection, extinguishing, smoke extraction, security solutions (intrusion, access control, CCTV and sound): The Network propose a response to each of the problems related to fire safety and ensure the maintenance of the installations. In a few figures, the DEF Network represents 60 companies, 2,400 employees, and 250 million euros in sales in 2017.


Job description:

Join a dynamic team as the new:

International Support Technician F / M

Based at headquarter in France nearby Paris.

Attached to the Director of DETECTOMAT INTERNATIONAL, you ensure the technical support of our customers throughout the range of products marketed. You perform the following tasks:

  • Organize technical training for international clients
  • Realize technical support and technical troubleshooting for the customers with different communication mode (e-mail, telephone etc.)
  • Update all technical documentation
  • Sales support action through your technical expertise
  • Transmit efficiency the information in case of issues

This job is for you, so do not hesitate and contact us!


Profile description

  • Degree in electrical / electronic engineering and / or in fire safety systems (detection and extinction)
  • Experience in electricity / electronic (high and low current)
  • Office Pack (Excel, Word)
  • Fire Safety norms
  • Electrical measuring tools
  • Frequent travels abroad (International)
  • Good level in English and French


Experience in the job

  • All levels of experience accepted

Recruitment process

Send your resume to:

Prescillia TAGLIAMENTO - International HR Assistant


Information Service

If you would like to participate in one of our company's services, be informed individually by e-mail or by post, the processing of personal data is necessary. In this context, all companies are required by law to obtain the consent of the person concerned

We would be pleased to inform you free of charge about:

  • the latest fire alarm technology products
  • Trade fairs and events
  • Training dates
  • as well as news from Detectomat Systems GmbH

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